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Effective Date February 2018
We may collect Personal Information including name, email address, postal address, phone number, profile picture, social media ID, and similar contact information and credit card or other payment information. If you choose to provide your payment or credit card information to the Conservancy, we will use that information for the purposes for which it was provided.
The Conservancy and our service providers may collect Personal Information in a variety of ways, including, but not limited to:
We may also collect information from or about you from other online and offline sources, in addition to your use of the Services or when you communicate with us.
The Conservancy and our service providers may use Personal Information to:
Your Personal Information may be disclosed:
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect Other Information such as IP address, browser type, mobile device type, content visited while on the Websites or Apps, Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, or the duration of the use of the Services. Collecting browser activities or IP addresses, along with the time of the visit and the page(s) that were visited, are common practices, and are often performed automatically by many websites, applications and other services for such purposes as calculating usage levels, helping diagnose server problems, and administering the Services. In addition:
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.
We may use third-party advertising companies to address advertisements that may be of interest to you when you access and use the Services and other websites, based on information relating to your access to and use of the Services and other websites. To do so, such companies may place or recognise a unique Cookie on your browser (including through use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognise you across the devices you use, such as a mobile phone and a laptop.
This advertising may be directed to you because you visited or logged in to our website. When we generate this advertising, data we collect from you through online Cookies and other technologies may be combined with other de-identified data (such as a hashed, non-readable email or postal address) in order to tailor ads to you based on your preferences and other information about you. To learn more about targeted advertising, these providers, or how you may opt out, please visit http://www.networkadvertising.org/choices/ or the DAA’s consumer choice page at http://www.aboutads.info/choices.
Please note that, for Australian donors, the types of financial and payment information we collect will depend on the payment selected (for example, credit card, debit card or direct debit information).
The Australian Privacy Act gives individuals various rights, including the right to request access to, or correction of, their personal information, and the right to make a complaint about how their personal information has been handled. If you would like to make an access or correction request, or lodge a privacy complaint, please contact our Australian Privacy Officer using the details in the contact details below.
The Privacy Officer
The Nature Conservancy
PO Box 57 Carlton South
Telephone: 03 83468602
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
We will handle all requests, complaints and queries in accordance with any applicable requirements under Australian privacy laws. Where applicable, we may rely on exemptions under those laws (including, but not limited to, exemptions relating to related bodies corporate and employee records).
You can control collection and use of your information in the following ways:
You can access, modify, update, and delete your information as follows:
If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Telephone: 1300 363 992
If you are a California resident and have provided Personal Information to us, you are entitled by California law to request information regarding certain categories of Personal Information we share with third parties for their direct marketing purposes. Your request should be submitted to: Attn: Member Care Team The Nature Conservancy 4245 N. Fairfax Drive Suite 100, Arlington, VA 22203. Within 30 days of receiving such a request, we will provide a response listing the categories of Personal Information disclosed to third parties, along with the names and addresses of those third parties, for their own direct marketing purposes during the previous year. This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted to addresses other than the address specified herein.
We will hold personal information as either secure physical records, electronically on our intranet system, in cloud storage, and in some cases, records on third party servers, which may be located overseas (please see the “Cross-Border Transfer” section below for more details).
The Conservancy uses appropriate and reasonable organisational, electronic, physical, administrative, and technical measures to help safeguard Personal Information from unauthorised access or disclosure. We take these and other appropriate precautions to help ensure the security, integrity and confidentiality of customer information; however, no transmission or electronic storage of information can be guaranteed to be 100% secure. If you have reason to believe that your use of the Services or engagement with us is no longer secure, please immediately notify us as described in the “Your Australian Privacy Rights (and Contact Details for Australian Privacy Issues)” section above.
This Website is not directed toward children under 13 years of age nor does the Conservancy knowingly collect information from children under 13, and we request that they do not submit any Personal Information through the Services.
The Services are controlled and operated by us in Australia. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
Our Services may contain links to third-party websites, applications, or similar technology that are not associated with or over which the Conservancy has no control. Any access to and use of such linked websites is not governed by this Statement, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices or content of these other websites and/or applications.
Unless explicitly requested, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.