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The Nature Conservancy Ltd (ACN 104 635 654) (TNC Ltd) takes your privacy very seriously. TNC Ltd is bound by the Australian Privacy Principles (‘APPs‘) in the Privacy Act 1988 (Cth) (the Privacy Act) as well as other applicable laws protecting privacy. Where appropriate TNC Ltd will handle personal information relying on the employee records exemption and the related bodies corporate exemption in the Privacy Act.
Purposes for collection of personal information
TNC Ltd collects the personal information it needs to process donations and memberships, provide services and information to its donors and supporters and for its general business operations. If you choose not to provide certain personal information to us, we may not be able to provide you with the services you require.
What personal information do we collect and why?
TNC collects your personal information in a number of ways, including (but not limited) when:
How do we use personal information?
We generally use and disclose your personal information for the purposes for which it was collected and for related purposes that would be reasonably expected by you (or otherwise as required or authorised by law).We may use your personal information to:
We may also disclose your personal information to third party not-for-profit organisations so that such organisations can contact you about their organisation, products, services and fundraising / donor activities. If you do not want us to use and disclose your personal information in this way, you can always let us know by contacting our Privacy Officer through the contact details given below.
Disclosing personal information
For the purposes we have described, we may disclose your personal information:
We may disclose personal information to third parties such as organisations that may assist us in fundraising activities, or our professional advisors, where permitted by the Privacy Act. If we disclose information to a third party, we will take reasonable steps to ensure that the persons and organisations to whom we disclose personal information are bound to protect the privacy of that personal information.
Please note that some of the persons to whom we disclose personal information are situated outside Australia (including in particular the United States and the countries in which TNC operates, see “Where We Work” on “www.nature.org”). You consent to the disclosure of your personal information to those entities and the associated transfer of that information to places outside of Australia.
Like most businesses, marketing is important to our continued success. We believe we have a unique range of products and services that we provide to customers at a high standard. We therefore like to stay in touch with customers and let them know about new opportunities. We may provide you with information about new products, services and promotions either from us, or from third parties which may be of interest to you.
You may opt out at any time if you no longer wish to receive commercial messages from us. You can make this request by contacting our Privacy Officer.
How secure is your personal information?
We maintain appropriate physical, procedural and technical security for our offices and information storage facilities so as to prevent any loss, misuse, unauthorised access, disclosure, or modification of personal information. This also applies to disposal of personal information.
We further protect personal information by restricting access to personal information to only those who need access to the personal information do their job. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information.
We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.
Access, correction and complaints
We will provide you with access to most personal Information that we have about you, but sometimes that will not be possible, in which case we will tell you why. If you would like to access your information or to find out what information we have about you please contact our Privacy Officer at the contact details given below. When you request access, we may need to take measures to verify your identity. If you think that any personal Information we hold about you is not accurate, complete or up-to-date, you may ask us to correct that information by contacting our Privacy Officer. We will take reasonable steps to correct such personal information unless we disagree as to whether the information is accurate, complete and up-to-date.
Resolving personal information concerns
The Privacy Officer
The Nature Conservancy
PO Box 57 Carlton South
Telephone: 03 83468602
We take all complaints seriously, and will respond to your complaint within a reasonable period. When you contact us, please include your email address, name, address, and telephone number and clearly describe your complaint. We will respond to your complaint as soon as reasonably practicable by making contact with you to inform you whether we have accepted your complaint, need further information or do not think we have breached the APPs. We will also let you know the next steps in resolving your complaint.
If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner:
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
please contact our Privacy Officer
The last update to this document was 2 April 2015.